Business energy commission recovery
Commission on business energy contracts is rarely invoiced. It is built into the price per kilowatt hour, paid by the supplier, and collected over the life of the contract. Where it was never properly disclosed, it may be recoverable.
Companies House no. 13247551. Registered in England and Wales.
About the companyDerwent House, Vantage Court, Riverside Way, Barrowford, BB9 6BP
We do not buy lists and we do not ring businesses out of the blue.
Our complaints procedureFree initial review. We work on a no win no fee basis; the exact fee is discussed and agreed in writing on a case by case basis.
How our fees workEstimate
Enter your average yearly energy bill and contract length for an indicative figure, before and after our success fee. It is an illustration only, not a quote.
How the money moves
A supplier quotes the broker a rate. The broker adds an uplift and passes the combined figure to you as the price of your electricity or gas. The supplier bills you at that combined rate and returns the uplift to the broker across the term.
Nothing on the invoice separates the two amounts. A business can pay a broker several thousand pounds a year for three years and never see a single line item recording it.
Brokers are entitled to be paid. The question in a claim is narrower than that: were you told enough, in terms you could act on, to give informed consent to what you were paying?
On the record
Broadcast coverage has begun to set out plainly what the industry has long treated as a technicality: brokers are paid through the unit rate, and small businesses are frequently signed up without being told what that arrangement is costing them.
The clip explains how the commission is built into the price of electricity and gas, and follows one business that was charged well above the rate its supplier had actually offered.
The footage is BBC reporting. It was compiled by Reclaim My Bills for reference only; copyright and ownership remain with the BBC. It is reproduced here for the purpose of explaining the issue and is not an endorsement of this firm by the broadcaster.
Why now
The argument has shifted away from technical distinctions between secret and half-secret commission, and towards what a business was actually told during the sales process. A generic clause buried in supplier terms is no longer the end of the discussion.
Read our note on the decisionIn July 2026 Ofgem confirmed it is preparing to regulate third-party intermediaries, naming hidden commissions and mis-selling among the harms it has identified. Government intends to require brokers to register before operating.
Where the reforms standRegulation is forward-looking and will not refund anyone for a contract signed in 2021. The route for historic loss remains a civil claim, or for the smallest businesses, the Energy Ombudsman.
How we work
01
You send us the contracts, bills and any correspondence with the broker. We establish whether an intermediary was involved, what you were told, and which contracts remain within the limitation period.
02
The figure you cannot get yourself is the rate the supplier offered before the uplift. We request the commission data from the supplier and reconcile it against what you were charged.
03
We set out what we think the claim is worth, what the weaknesses are, and what the other side is likely to argue. If the sums do not justify the effort, we say so.
04
Most matters settle without proceedings. Where they do not, and where the claim warrants it, we work with specialist solicitors to take it further.
News and analysis
Regulation · 23 July 2026
Ofgem confirmed in July 2026 that it is preparing to regulate third-party intermediaries. Government intends to give it the power to set rules and require brokers to register before they can trade.
Practical guidance · 18 June 2026
Before speaking to anyone, you can get a long way with the paperwork you already hold. Here is what is worth checking.
Practical guidance · 21 May 2026
The general limitation period in England and Wales is six years. Concealment can extend it, but nobody should plan around that.
Plain terms
The initial review is free. If we take a matter on, we work on a no win no fee basis; the exact fee is discussed and agreed in writing on a case by case basis before any work starts. No upfront payment, search fee or administration charge.
We do not buy lists and we do not ring businesses out of the blue. If someone claiming to be us has called you unprompted, it was not us.
If the numbers do not justify the effort, or the contracts fall outside the limitation period, we say so at the review stage rather than taking the case on regardless.
You are free to pursue a claim yourself, complain to your supplier, or take the matter to the Energy Ombudsman at no cost. We will tell you when that is the better route.
Common questions
Get in touch
There is no charge for the initial review and no obligation to proceed. If we do not think a claim is worth bringing, we will tell you that rather than take it on.
